Quickly, accurately and cost-effectively. That's our promise. And with a global network of over 300 professional researchers in locations including China, India, Indonesia, Singapore, Vietnam, UK and USA, we can deliver on that promise. We specialise in conducting fieldwork across hard to reach B2B groups and work across a variety of key sectors.
All 7 of our multilingual offices offer a full range of quantitative and qualitative services together with an in-house call centre. We also offer sample provision and advice, integration to the Kadence CATI platform, translation services and real-time field reporting. All our local work is backed by the expertise of our global team of insight professionals and a fully integrated common IT platform so you can be confident that your experience of Kadence is consistent across the world, regardless of the office involved.
If there’s one thing that we’d like to be known for, it would be for being great communicators. Whether we’re talking to respondents or to clients, it’s the thing we care most passionately about so we identify and nurture the best communication styles in our recruitment, training and reward programmes.
Investing heavily in the way we brief our interviewers so they are able to establish a conversational tone and get the most from every interview
Focusing on rapport and tone when interviewing – you’d be amazed at what a difference this can make
First class project management
You get the information you need, when you need it
As you’d expect from a company that’s been in the research industry for over two decades, we’ve got data collection and field management down to a fine art. So you can be assured that everything we do is of the highest quality and underpinned by ISO 9001, ISO 20252 and IQCS quality standards.