In many ways, this blog is a rant. It is an avenue to vent frustration as all other avenues have been exhausted. That said, on the bright side – it has provided a reinforcement to the notion that clear communication is vital when dealing with people.
In a fascinating book, Origins of the human mind, Canadian psychology Melvin Donald suggests that humans are three distinct evolutionary stages above apes in terms of our cognition. These steps are all related to an ability to better communicate with others.