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Customer Journey Mapping
Blog

Customer Journey Mapping in Market Research.

Just like we need a GPS to take us from point A to Point B, businesses need to intuitively map their customer’s journey to ensure they are moving through the process. But instead of plotting it physically on a map, brands need to use technology to visualise each touchpoint the customers interact with when they […]

Hide Hamano
Blog

People in Research Spotlight

At Kadence International, market researchers are at the heart of our team. In this series, we honour some of our colleagues, asking them about their experience working within the market research industry and what the future holds for the industry. Name: Hide Hamano Position: MD/Regional Account Director (Japan) Kadence Office: Thailand When did you join Kadence? I […]

Technology trends in market research
Blog

Seven Technology Trends Transforming the Market Research Industry.

As organisations chart their growth and enter new markets, market research can assist them with these goals through data-driven insights. Market research plays a pivotal role in identifying market trends, uncovering competitive advantages, and discovering consumer intent and behaviours. This helps brands make better decisions based on data.  Therefore, market researchers are increasingly turning to […]

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Text Analytics
Blog

The Use of Text Analytics in Experience Management and Market Research.

The significant strides in Artificial Intelligence (AI) are reinventing the market research industry by addressing cost and time issues. As for the process and application, AI makes market research less labourious, faster, and more accurate. Machine Learning reduces the time to complete projects from weeks and months to hours and days. Algorithms make the job […]

Blog

An Introduction to Data Collection in Marketing Research.

Data is at the heart of all research, and marketing research is no exception. It is the eyes and ears for a brand’s marketing initiatives. The data you gather — and its quality — will make a massive difference to how successful your research is, how accurate your findings are, and the impact on your […]

Blog

Ethics in Market Research Data Collection: The Essential Guide

Data collection comes with a host of unique challenges, and one of the most significant considerations for researchers is the topic of ethics in market research. It is essential to think about the ethical implications of your market research — are you collecting data in the right way without infringing on other people’s right to […]